Legal notice

1. Publisher of the website

Les Relais de Florame
SARL au capital de 100 000 €
RCS 2005 B 12 Tarascon (13)
Siret 480 280 007 00018 - APE 4775Z
TVA Intracommunautaire FR93480280007
Registered office: 8, Allée de la Garance - ZA de la Gare - BP 95 - 13533 Saint Rémy de Provence cedex
Phone: 04 90 92 54 50
Fax: 04 90 92 48 80
e-mail: [email protected]

Publication Manager:
Romain Ruth, General Manager of  "Les Relais de Florame"

2. Website design, development and hosting

The design, graphic design & integration of this website are produced by CDO Agency.
Address : 49 boulevard George V - 33000 Bordeaux
Phone : 09 80 59 85 00
Mail : [email protected]
Website : https://agence-cdo.fr

The computer developments of this website are produced by:
Les Relais de Florame : 8, Allée de la Garance - ZA de la Gare - BP 95 - 13533 Saint Rémy de Provence cedex
Phone: 04 90 92 54 50
Fax: 04 90 92 48 80
e-mail: [email protected]

This website is hosted by Cloudways

3. French data privacy act

Les Relais de Florame intends to comply with all the current legal provisions in matters of respecting privacy, particularly regarding the obligations created by the law 78-17 of 6 January 1978 relative to data privacy. Accordingly, we have filed a declaration of the website with the French data privacy authority (Commission Nationale de l'Informatique et des Libertés - CNIL) (File no. 1044433). We remind you that you have the right to access, rectify and delete any data concerning you that may have been collected with your consent.  You may exercise this right by writing to us with the aid of our online form or by sending a letter to Les Relais de Florame, 8 Allée de la Garance - ZA de la Gare - BP 95, 13533 Saint Rémy de Provence cedex, mentioning your full name, complete address and possible customer number.

Through our intermediary, you may also be kept informed of our offers by telephone or mail. If you do not wish this, simply write us with the aid of our online form or send a letter to Les Relais de Florame, 8 Allée de la Garance - ZA de la Gare - BP 95, 13533 Saint Rémy de Provence cedex, mentioning your full name, complete address and possible customer number.

4. Webmaster

You may contact our webmaster at the following e-mail address: [email protected].

5. Personal data

To guarantee you the best service, we ask you for a certain amount of information, some of which might be classified as personal data. The answers you give us are stored in memory in strict compliance with the current legal provisions. Furthermore, we remind you that this automated data processing is the subject of a declaration to the CNIL (declaration no. 1044433).  

Personal details:
In order to guarantee the smooth delivery of your purchases, Florame registers your personal details: 
• Your full name and postal address 
• Your e-mail address in order to send you an order acknowledgement, to inform you of a possible unavailability of a product within eight days and to keep you informed of new products and our promotional offers (unless you object).

Optional data:
• Your telephone number: to contact you so as to inform you, for instance, about a possible late delivery.
Florame may also collect information in order to better understand how visitors use the Florame.com website (frequency of visits to the different pages of the website, sales statistics and provenance of website visitors, etc).

Cookies:
These computer files, stored on the hard disk of your computer, track your browsing history; they help us improve our service to you. You have the option to refuse cookies in your Internet browser settings.

Commercial messages by e-mail:
Les Relais de Florame is liable to inform you about their latest news (new products, online promotional offers); you have the option to refuse future messages by simply clicking the link specially provided for that purpose at the bottom of the page.
When prospecting people who have had no prior business relationship with Les Relais de Florame, we make sure that the databases of e-mail addresses have been collected honestly and legally, in other words with the recipients’ consent to receive commercial messages from other companies by e-mail. The use of e-mail databases will be the subject of a check to make sure they have been declared to the CNIL.

6. photo CREDITS

Sites : unsplash.com, pixabay.com Photographes : Alexandra Seinet, Antonina Bukowska, Artem Bali, Brooke Lark, Charlize Birdsinger, Christin Hume, Dominique knobben, Dorne Marting, Reddie Marriage, Ian Schneider, Leonard Cotte, Mona Eendra, Naomi Ellsworth, Olga Filonenko, Rosie Kerr, Sarah Gray, Sash Segal, Seksak Kerdkanno, Sergey Pesterev, Sergey Shmidt.